What are you having trouble with?


Invalid PINs can be reset:

  • Online
  • By calling Borrower Services: 604.822.2406

Note: New PINs may take up to 20 minutes to take effect.


Contact UBC IT Help Desk by:

Resource Access

If you cannot access the resource for any other reason, please contact us using the Library Electronic Resources Contact Form.

... and watch the eResources blog for access news.